Return Instructions

  • A Return Merchandise Authorization (RMA) number is required for all returns. Please do not return any items without first receiving your RMA number, they will not be accepted and will be returned back to you
  • All items must be returned in the original packaging. Very important: Without the original packaging, items can be damaged during return transit, and will be returned back to you
  • Disassembly and/or shipping you packaging materials are not services that we provide
  • Return requests must be submitted via the form below within 30 days of receiving the item
  • Return approvals take between 3-5 business days. Once approved, a RMA number and instructions will be issued
  • Return authorizations expire 30 days after approval; please contact us if you need additional time to return your order
  • Once we receive the return, it is processed within 3-5 business days. When the return has been inspected and accepted, a refund will be issued
  • Credit card providers can take 2-5 business days to post your refund. If you’ve received notification from us that you’ve been refunded, and you haven’t seen your refund post to your credit card in 2-5 days, please double check the account that was used to make the purchase, then contact your credit card provider directly

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